The book clearly shows where the accountability often belongs. . . .squarely on the shoulders of the organization. Today's workforce is experiencing job burnout in epidemic proportions.

A Forbes Best Business Book “Vital reading for today’s and tomorrow’s leaders.” —Arianna Huffington “Burnout seems to be everyone’s problem, and this book has solutions.

This book brings together a wealth of research and thinking about coping in occupational settings. Coping, Health and Organizations begins by looking at measurement of coping with stress.

Looking at cognitive elements as well as rudeness rationales that pertain to workplace incivility and its justification, this work maps social constructs, including the role of team leadership, that lead to setting implicit social norms.